Salesforce Consulting
Done Right. By Me.
When you work with Turner Process Mapping, you work with Jimmy — from the first conversation to final delivery. No hand-offs. No junior consultants. No surprises. Just honest, expert Salesforce consulting tailored to your business.
Why Turner Process Mapping
The Opposite of Big Consulting
Large firms promise expertise and deliver junior consultants. I promise expertise — and I deliver it myself.
You Always Work With Jimmy
No hand-offs. No junior consultants. Every conversation, every decision, every deliverable — that's me.
Boutique White-Glove Experience
Your business isn't a ticket in a queue. I listen with intent and keep up on the details that larger firms let fall through the cracks.
Solutions That Fit Your Reality
No upselling products you don't need. No over-complicated architectures. I solve your real problems without racking up unnecessary billing hours.
Radical Transparency
When something goes wrong — because it sometimes does — I own it immediately and come with a remedy. Trust is built in moments like these.
What I Do
Salesforce Services
From initial implementation to advanced custom development — I handle the full Salesforce ecosystem, and I do it all myself.
Sales Cloud
Pipeline management, opportunity tracking, forecasting — set up and optimized to match how your sales team actually works.
Service Cloud
Omni-channel case management, knowledge bases, and customer service workflows that help your team resolve issues faster.
Experience Cloud
Customer portals, partner communities, and self-service sites that extend your Salesforce data to the right audiences.
Health Cloud
Patient relationship management and care coordination solutions built on Salesforce for healthcare and life sciences organizations.
Apex Development
Custom backend logic, triggers, batch jobs, and integrations written in Apex — built right the first time.
Integrations
Seamless connections between Salesforce and your other business systems using APIs, middleware, and native connectors.
Flow Automations
Powerful, maintainable automation using Salesforce Flow — reducing manual work without the tech debt of legacy process builders.
Lightning Web Components
Custom UI components that extend Salesforce's standard interface with tailored experiences your team will actually want to use.
Marketing Cloud Account Engagement
Pardot/MCAE setup and strategy — lead nurturing, scoring, and marketing-sales alignment that drives pipeline.
Salesforce Free Suite
Making the most of Salesforce's free and included tools — ensuring you leverage what you already have before spending more.
Don't See Your Need?
Every Salesforce challenge is unique. Reach out and let's talk about what you're dealing with.
Start a Conversation →
The Story Behind TPM
I Built This Firm Because Clients Deserve Better
I spent years inside a larger consultancy watching practices I couldn't agree with — upselling clients on products they didn't need, then handing the actual work to the least experienced person on the team. I watched trust erode. I watched clients lose time and money.
I started Turner Process Mapping in 2025 to be the direct opposite. Here, when something goes wrong, there's no one else to blame. It's me. And that accountability is exactly what keeps the standard high.
"In another lifetime I spent 15 years as a Physical Therapist. That's where I learned to listen deeply — because the minute details matter. I apply that same skill every day in my Salesforce practice."
— Jimmy Turner
Client Reviews
What Clients Are Saying
Client reviews will appear here soon. In the meantime, connect on LinkedIn to see Jimmy's recommendations and endorsements.
Get In Touch
Let's Talk About
Your Business
Every engagement starts with a conversation. Tell me what you're working with and what's holding you back — no sales pitch, just a straight talk about whether I can help.
Quick Response
I respond to every inquiry personally, typically within one business day.
No Obligation
Our first conversation is just that — a conversation. No pressure, no pitch.
You Talk to Jimmy
Your inquiry comes straight to me. Not a sales team. Not an intake coordinator. Me.
"Deep down I know that if I take care of your business, I'm going to do just fine."
— Jimmy Turner, Founder